Pricing guidelines

One of the things we aim to achieve on the Donkey platform is that the Riders feel safe concerning the prices they are receiving. Therefore we apply same pricing and penalty structure globally, while giving the owners flexibility in selecting their overall price levels.

This table shows the Donkey Republic price index – that is, given 24 hr price, how your prices will be set from 2hr rentals up to 30 days. Bike Owners only set a single price, the 24-hr rental price for their bikes. Based on this price, Donkey Republic uses the Index below to price all the other time slots.

If you’d like to play around with the Index, you can find the Excel file format here.

Besides the regular rental prices, Donkey Republic pricing policies concerning delays and relocations are:

  • Delays: Riders will be charged 5 EUR for delays in returning the bike, as well as the price they would need to pay for the actual rental period. For example, if a Rider booked a bike for 3 days, but returned after 3 days and 6 hours, she will pay 4 days rental price + 5 EUR delay fee.
  • Relocation: Riders will be charged for relocation if they end their rental at a place outside of the hub as per the relocation fee details, here. Currently, such rent ending is only possible by contacting Donkey support; calling +45 89 88 72 27 or send us an email at [email protected].

P.S. New pricing schemes, for example, monthly membership in exchange for reduced rental fees or free first X minutes are being considered. We’d like to hear from you concerning your thoughts and needs on alternate pricing schemes. Please contact us at [email protected] to share your needs.